Terms and Conditions

This page sets out the rules that govern use of our platform. It explains the relationship between you and us, clarifies your responsibilities when using your account, and describes how we manage deposits, withdrawals, promotions and disputes. By using our services you accept these terms and any additional rules that apply to specific products or promotions.

Account responsibilities

You must provide accurate, current and complete information when registering and keep your account details secure. You are responsible for all activity under your account. Do not share access credentials, allow third parties to use your account, or create multiple accounts. We may suspend or close accounts where we suspect fraud, account sharing, unauthorised activity or breach of these terms.

We may require verification of identity, address and payment methods before processing withdrawals or when security checks are triggered. Failure to provide requested documents may lead to account restrictions and forfeiture of funds where permitted by law.

Eligibility requirements

You must be of legal gambling age in your place of residence and must not be located in any jurisdiction where our services are prohibited. You must not be a person excluded by statute or subject to any self-exclusion scheme that prevents participation. We reserve the right to refuse registration and close accounts where eligibility cannot be confirmed.

Acceptable platform use

Use the site in a lawful and honest manner. Prohibited conduct includes manipulation of games, collusion with other players, use of bots or unauthorised software, chargeback fraud, and attempts to circumvent limits or controls. Abusive or threatening behaviour towards our staff or other users is not permitted. We may block access, withhold funds or take legal action where misuse is identified.

General bonus and promotion rules

Promotions are subject to specific terms which will be displayed with each offer. Such terms may include eligibility, wagering requirements, game restrictions, maximum bet limits during bonus play, maximum cashout caps and validity periods. We may withhold, void or reclaim bonuses and winnings where we reasonably suspect bonus abuse, system errors or breaches of promotional rules. Withdrawals may be subject to verification checks while promotions are under review.

Deposits and withdrawals

Available payment methods, minimums, maximums and processing times are shown on the payments page and may vary by region and currency. Withdrawals are processed subject to verification and may require additional documentation. We may impose limits on deposit and withdrawal amounts and apply conditions where funds have not been wagered as required. Fees may apply in specific situations; any applicable fees will be disclosed during the transaction.

Dispute resolution

If you have a complaint, contact our support team in the first instance so we can investigate. We aim to resolve disputes promptly and fairly. If we cannot reach agreement, disputes may be escalated to an independent third-party dispute resolution procedure where available, or resolved by the competent courts as set out in our detailed terms.

Updates to terms and conditions

We may amend these terms from time to time. Changes will be published on the site and, where appropriate, notified to you directly. Continued use of the service after changes are posted constitutes acceptance of the revised terms. Please check this page regularly to stay informed about your rights and obligations.